Your legal and account questions answered
Your account remains active indefinitely; pastigacor88 does not close dormant accounts. Your balance is retained and you can return and log in anytime. If you forget your password, use the Recovery link on the login page or contact Support within your app to regain access.
Yes. Log into your account, go to Settings > Security & Privacy, and select Download My Data. We compile and send your full transaction history, deposit and withdrawal records, and registered details within five business days as a secure PDF file.
We store your full name, phone number, email, identity card number, registered bank details, and all deposits and withdrawals for seven years. Account activity logs are kept for twelve months. You can view what we hold at any time in your Security & Privacy dashboard.
Only you can access your account using your password. Payment processors see only encrypted tokens, not your actual card or bank details. pastigacor88 staff can view your account only to assist with support requests; they cannot withdraw funds or change your details without your verification.
Open Support in your account dashboard and request account closure. We verify your identity, freeze all activity immediately and delete personal data within ninety days. Transaction records required by law are retained separately and encrypted for seven years.
Submit a dispute through the Support dashboard with your transaction ID and a description of the issue. Our team investigates within five business days, reviews payment processor records and bank statements, and responds with an explanation and resolution or refund where applicable.
We recommend using a private network and your own device. If you must use a shared device, always log out when finished; our session expires automatically after inactivity. For maximum security, enable two-factor authentication in your Security settings before playing on public networks.
