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How pastigacor88 Protects Your Personal Data

At pastigacor88, your personal data — from account registration details to transaction records via DANA, OVO, GoPay and QRIS — is handled with clear rules about what we…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedYour right to access or delete your dataContact our privacy team any timeApplies to all Indonesia accounts
pastigacor88 How pastigacor88 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to review the data we hold on your account, ask us to correct inaccurate records, or request deletion of your data, we have three direct contact paths available every day. Our privacy team handles requests from accounts in Bandung, Medan and across Indonesia — you can expect an initial response within 24 hours of your message reaching us.

Team online

Live Chat

Reach our privacy team through the live chat button inside your account dashboard. Available from 08:00 to 23:00 WIB daily for data access, correction and deletion requests.

Email Privacy Request

Send your request to our dedicated privacy address listed in the account settings page. We aim to confirm receipt within 2 hours and resolve within 3 working days.

In-Account Request Form

Navigate to Account Settings → Privacy → Submit Request to file a structured data request directly. This path is the fastest for account deletion and data export queries.

HOW WE HANDLE THIS

Six Ways We Keep Your Data Accountable

Our approach to data handling is built on six operational practices that run continuously across your account lifecycle — from the moment you register to the point you close your account or…

Encrypted Data Storage

All personal and financial records — including DANA, OVO and GoPay transaction logs — are stored using AES-256 encryption at rest. Only authorised system processes can read these records; no staff member accesses raw payment data.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how you move through the account dashboard. You can review and withdraw cookie consent at any time via the cookie settings panel in your browser.

Account Security Logs

Every login attempt, password change and two-factor authentication event is logged against your account with a timestamp and device fingerprint. You can view this log under Account Settings → Security History at any time.

Data Retention Schedule

Transaction records are retained for the period required by applicable financial regulations, which depends on local law. Once the retention period expires, records are automatically purged from our active database and backup systems within 30 days.

Third-Party Data Sharing

We share only the minimum data required with payment processors such as QRIS network operators to complete your transactions. No marketing third parties receive your personal data without your explicit, separate consent.

Your Rights and How to Exercise Them

You hold the right to access, correct, export or delete your account data where local law permits. Submit a request through live chat, email or the in-account form, and we will confirm your identity and fulfil the request within 3 working days.

Privacy Policy Questions Answered

The questions below reflect what our account holders in Indonesia ask most often about how their data is handled, stored and removed. If your question is not covered here, reach our privacy team via live chat between 08:00 and 23:00 WIB.

We collect your name, email, phone number and preferred payment method at registration. When you transact via DANA, OVO, GoPay or QRIS, we also log the reference number, amount and timestamp for security and reconciliation purposes.

We share data only with payment processors needed to complete your DANA, OVO, GoPay or QRIS transactions. No marketing companies or data brokers receive your personal data. All processor agreements require them to handle your data under equivalent security standards.

Retention periods depend on local law. Financial transaction records are held for the legally required period, then purged automatically. Non-financial account data such as preferences and chat history is deleted within 30 days of account closure confirmation.

Yes. Go to Account Settings → Privacy → Submit Request, or contact us via live chat or email. We will verify your identity and deliver a structured data export to your registered email address within 3 working days of your request.

Submit a deletion request through the in-account form, live chat (08:00–23:00 WIB) or email. We will confirm receipt within 2 hours, complete the deletion within 3 working days, and send a confirmation email once your data has been removed from active systems.

We use session cookies for login continuity and analytics cookies to improve account navigation. You can manage cookie preferences in your browser settings or through the cookie consent panel. Withdrawing analytics consent does not affect your ability to log in or transact.

Contact us immediately via live chat. Navigate to Account Settings → Security History to review login events, then change your password and enable two-factor authentication. Our security team will investigate and send you a written response within 24 hours.